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Phishing on Windows: what to look for

Phishing is a message or pop-up designed to trick you into handing over a password or clicking something harmful. It's the most common way ordinary people get caught out, and spotting it is a skill anyone can learn.

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CE: Malware Protection
An illustration warning about a phishing scam

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How it reaches you

On Windows it shows up as emails, browser pop-ups, and fake system alerts. A common trick is a full-screen message claiming your PC is infected, with a phone number to call. That message is the scam. Microsoft never puts a phone number in a security warning.

The tell-tale signs

Common warning signs include:

4 steps

What to do

Don't click, don't call, and don't enter anything. Close the message. If it claims to be from a company you use, go to that company's website yourself, in a new tab, rather than using any link provided.

If you did click

Change the password for any account you entered details into, and turn on two-step verification if it isn't already on. Then run a scan in Windows Security. Acting quickly limits any harm.

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