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Cyber Essentials: User Access Control

The Cyber Essentials User Access Control covers how you manage who and what has access to your systems and data. It requires unique passwords for every account, two-factor authentication on important accounts, and ensuring that admin-level access is limited to those who genuinely need it. These guides cover every User Access requirement.

Last reviewed: July 2026

User Access Control

Cyber Nova AI helps you prepare for Cyber Essentials. It doesn't award or certify it. Follow the steps here to get ready, then apply for certification through an accredited Cyber Essentials body when you're set.

What this control covers

  • Set up two-factor authentication (2FA) on your email and important accounts
  • Use a password manager to create and store unique passwords for every account
  • Find and replace any weak or reused passwords across your accounts
  • Remove unused app access from your Google and Microsoft accounts
  • Use a standard (non-admin) user account for everyday tasks

User Access Control Guides (16)

Test yourself

A few quick questions to check what you have learned. Pick an answer to see whether it is right and why. Nothing is saved or scored.

1. What does two-factor authentication add to your login?
2. Which account should you protect with two-factor authentication first?
3. For everyday work on a computer, which account is safer to use?
4. Where is the safest place to keep your passwords?

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Common questions

What is user access control?

User access control means making sure that only the right people can access systems and data, and only to the level they actually need. Under Cyber Essentials, this includes using unique passwords for every account, two-factor authentication on key services, and limiting the use of administrator-level accounts.

What is the difference between an admin account and a standard account?

An administrator account has full control over a device: it can install software, change system settings, and access all files. A standard user account has limited permissions. Cyber Essentials requires that everyday work is done using a standard account, and that admin accounts are only used when specifically needed, to reduce the damage malware can do if a device is compromised.

Does Cyber Essentials require two-factor authentication?

Yes. Since April 2026 (version 3.3, the Danzell question set), two-factor authentication is required for all cloud services. If your team uses cloud email, file storage, or any cloud business tool, 2FA must be enabled for all users. For on-premises services, 2FA is required for remote access and for privileged accounts. From 26 April 2026, if multi-factor authentication is available on an in-scope cloud service and it isn't switched on, the assessment automatically fails, regardless of everything else. So turning it on everywhere it's offered is the single most important step for certification.

What counts as a strong password for Cyber Essentials?

A strong password is at least 12 characters long and unique to that account. The simplest way to achieve this is to use a password manager, which can generate and store random passwords for every account. Cyber Essentials does not require specific character types, but does prohibit using the same password across multiple accounts.

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